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Get answers to common questions about auto body repair after an accident
Don't let your insurance company fool you! Know your rights.
In the state of California, YOU have the right to choose a repair facility of your choice.
Insurance companies often try to direct customers to their preferred shops for cost reasons, but this is not required by law.
Here's what California legislation says:
"(b) (1) This section does not limit the right of an insured to select, or prohibit an insured from selecting, the auto body repair shop or other repair facility to repair the damaged vehicle"
- DIVISION 1. GENERAL RULES GOVERNING INSURANCE [100 - 1879.8]
- PART 1. THE CONTRACT [100 - 679.74]
- CHAPTER 6. Loss [520 - 580]
• We care about YOU more than anything else!
• Tow truck service available immediately.
• We specialize in European makes and models with certified technicians.
• Can’t afford your deductible? We’ll try our best to work with you.
• We work with ALL insurance companies.
• We partner with Enterprise Rent-A-Car™ to get you into a rental quickly.
• Two convenient Orange County locations.
• Our expert team ensures high-quality care.
• Our 5-star ratings speak for themselves.
Insurance policies usually cover two types of damage: collision and comprehensive.
COMPREHENSIVE:
This type of damage generally will not increase your premium. It covers situations out of your control, including:
• Windshield or glass damage
• Hitting an animal (e.g., deer)
• Storm damage (wind, hail, flood)
• Vandalism or theft (police reports may be required)
COLLISION:
Premiums may go up only if you are found to be over 49% at fault.
• Insurance companies assess fault.
• If not at fault, you won’t pay your collision deductible.
• If found not at fault after paying the deductible, you will be reimbursed.
Collision includes:
• Colliding with another vehicle
• Sliding into objects on ice
• Pothole damage
Yes, we work with ALL insurance companies!
Starting the process is simple:
1. Bring your vehicle in for an initial inspection.
2. We’ll walk you through opening a claim with your insurance company.
Most insurance policies cover rental cars for 15-30 days.
If your policy includes a rental, we will coordinate with Enterprise Rent-A-Car™ to pick you up and get you into a rental—no Uber or Lyft needed!
SSR Autobody is the top choice for collision repair on luxury European vehicles including Ferrari, Porsche, McLaren, Rolls Royce, Bentley, Audi, BMW, and more.
We specialize in insurance claims and direct-pay repairs, delivering exceptional craftsmanship with state-of-the-art technology.
Our expert technicians ensure your car is restored to its original, immaculate condition—meeting and exceeding the industry’s highest standards.
Choose SSR Autobody for premium service and luxury restoration.
Absolutely!
• Lifetime warranty on all paint/refinish.
• 1 year / 10,000-mile warranty on all mechanical repairs.
We stand behind our work with pride and quality service.
We meet BMW's strict standards for equipment, training, and repair procedures to ensure your BMW is restored to factory specifications.
We use only authentic BMW parts that match your vehicle's original specifications.
We invest in BMW-specific diagnostic tools and equipment for precise repairs.
Our technicians receive ongoing training from BMW to stay current with the latest repair methods.
We're equipped to repair modern BMW systems including driver assistance features.
Our BMW certified repairs come with a comprehensive warranty for your peace of mind.
As a certified center, your BMW receives priority handling and faster service times.
At SSR Experience, our fleet of exotic cars is fully modified with performance upgrades like enhanced exhausts, horsepower tunes, custom wheels, and carbon fiber accents. Each car feels like it’s your own, offering a unique, high-performance experience you won’t find with any other rental service. With SSR Experience, you’re not just renting—you’re driving a car that delivers the thrill and exclusivity of ownership.
At SSR Experience, we pride ourselves on delivering unmatched service, backed by over 200 five-star reviews on Google and Yelp. Our commitment to excellence ensures every rental is more than just a transaction—it’s an unforgettable experience. From the moment you book to the second you return the car, our team provides top-tier service that sets us apart from any other rental company. With SSR Experience, you’re guaranteed luxury, performance, and customer care that consistently earns five-star praise.
At SSR Experience, we provide white glove service from start to finish, ensuring every detail of your rental is handled with care and precision. From personalized booking assistance to seamless vehicle pick-up and return, our team goes above and beyond to deliver an unmatched luxury experience. We take care of everything so you can focus on enjoying the drive. With SSR Experience, you’re not just renting a car—you’re receiving first-class service that no other rental company can match.